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It is really annoying when you have a working Microsoft PowerPoint account, but suddenly one day you get a “Product Activation Error” just underneath the ribbon in your PowerPoint!

Whether you had an existing licensed PowerPoint product or whether you got a new Microsoft Office installation with your new computer, irrespective of when this error occurs – it is important that we fix this activation error!

To fix the “Product Activation Failed” error in PowerPoint, update the Microsoft Office application. If this doesn’t work, try to repair Office Files. In some cases, fixing the date, time, and timezone settings on your computer can solve the problem. If nothing works, reinstall Microsoft Office.

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In this article, we shall take a look at exactly vì you need to vày in order khổng lồ fix this problem on your computer. Plus, we shall also understand some of the common reasons why this error occurs in the first place!

So, let’s get started, shall we?

Why vì You Get the “Product Activation Failed” Error in PowerPoint?

There is a myriad of reasons why this error occurs. Sometimes, you may see this error on a fully functioning Microsoft Office application that has been working perfectly fine for months!

Whereas in other cases, you may encounter it a few weeks after you’ve received or installed Microsoft Office!

There are multiple reasons why this error could occur và the reasons can vary from one person lớn another. Thus, fixing this issue requires you to understand why the error is happening in the first place.

While there are a ton of different reasons for this error lớn show on your computer, for the sake of this article, we shall take a look at some of the vị trí cao nhất reasons for this error to lớn occur –

1. License Key Not Provided

One of the most common reasons for this error to occur is when you haven’t provided a license key to lớn activate your Microsoft Office account.


If so, it will usually change the màu sắc of your title bar lớn red màu sắc and show an “unlicensed product” message in brackets in the title bar!

A typical scenario when this usually occurs is when you’ve purchased a new computer, và a few weeks later, you see this error pop up. You may even have been led to lớn believe that you will get a không tính tiền Microsoft Office along with the computer.

However, the hard truth may be that you have perhaps been misguided. Usually, when you buy a new computer, you may receive a 1-month không tính tiền trial. Post which, you will have khổng lồ pay lớn continue using the product.

If you don’t, you will receive a “license key not provided” error.

This error may also occur if you have installed Microsoft Office without a valid license key. In such a scenario, the Office application that you are using (such as PowerPoint) will prompt you to provide the license key.

2. Incorrect License Key

Another reason why you may get a “Product Activation Failed” error is when you have used a license key that is invalid or perhaps you have logged in using a Microsoft account that is not associated with the paid license.

It is as simple as the name suggests.

If you have a sản phẩm key that you bought using the hàng hóa key card, & yet you are getting this error, don’t panic! It is highly likely that you have perhaps entered any one of the characters incorrectly by mistake.

So, the first step is to lớn make sure that you’ve entered everything correctly.

If the key still doesn’t work, then you should contact your seller & ask for a refund. If you have bought the key separately from the software, it is highly likely that the key has been fraudulently obtained (unfortunately so).

You should also check out this Microsoft Office tư vấn page for product Key Errors. Hopefully, you will be able khổng lồ find a solution.

You can also try reaching out khổng lồ their support team lớn see if something can be done. However, have realistic expectations. If you have been cheated on the key by the seller, there is really not much the support team will be able to vì chưng for you.

3. Corrupt Microsoft Office Files

Another reason why your PowerPoint may show you the activation failed error is when perhaps the bộ vi xử lý core Microsoft Office files have become corrupt.

This can happen due to multiple reasons, but the most common cause of this issue is a vi khuẩn attack!

If your computer has recently detected a virus or if your antivirus had to clean up your computer due to lớn malware or a virut attack, it is highly likely that some of the files may have become corrupted in the process!

As unfortunate as that may be, you will usually get an activation failed error. The best solution, in this case, is lớn repair the office files, update your Microsoft Office application, or completely reinstall the program if nothing works. More on this in the next section.

4. Multiple Copies of Microsoft Office Installed

This next reason for getting a sản phẩm activation failed error is really sneaky!

The reason I say that is you may not even realize the reason behind this issue until you finally reach out to the support team or perhaps you stumble upon this article! 🙂


You can kết thúc up with multiple copies of Microsoft Office if your computer perhaps already came with Microsoft Office pre-installed và you weren’t aware of it. Alternatively, you may have installed an upgraded version of Microsoft Office (as shown in the image).

Sometimes, you may be using the basic version of Microsoft Office, but then you get a better version paid for by the office or your university, & you may over up installing it on your computer before removing the one that already existed!

No matter what the reason, here’s how you can kiểm tra for it –

Open the Control Panel – you can click on the search box in the task bar, type in “control panel” và hit enter in Windows 10. If you’re using Windows 8, 8.1 or Windows 7, click on the “Start” button on the bottom left corner of your computer screen, and click on “Control Panel“.Open the “Program & Features” option – from the control panel, click on the “Program & Features” option. On Windows 7, you want to mở cửa the “Uninstall Programs” option.Search for Microsoft Office files – in the “Program & Features” window, type in “Office” in the tìm kiếm box in the đứng top right corner of the window (as shown in the image above).Delete one of the Microsoft Office files – If you see two copies of Microsoft Office installed, then you know the cause of the activation failed error. Simply right-click on one of the two versions that you don’t want, & select the “Uninstall” option.Restart Your Computer – once the files have been uninstalled, simply restart your computer. Open PowerPoint – once restarted, start the “PowerPoint” application khổng lồ see if the error is gone. You may be prompted to lớn sign in to your Microsoft account. Bởi that, & you should be good to lớn go!

If you don’t see multiple Microsoft Office installations, then you need to continue looking at other reasons mentioned in this document and possible methods of troubleshooting below.

5. License Expired

Another reason why you may get an activation failed error is when your license has simply expired!

There’s perhaps nothing fishy going on in your computer or your PowerPoint application, but just that the period for which you paid for the license is now perhaps over!

This can happen especially when you take a 1-year license or if you have a monthly subscription and the credit card details used for the payment are not valid anymore.

There’s a simple fix for this problem. You just need to log in khổng lồ your Microsoft Office account and pay for the renewal of the license.

If you are unsure how to vày that, kiểm tra out the sections below in the article where I mention the step-by-step process of how khổng lồ re-activate your PowerPoint license.

6. Issue with the Date và Time of your Computer

Another reason for getting the hàng hóa activation failed error in PowerPoint is strangely the change in your date, time, or the timezone settings.

If the clock on your computer (bottom right corner of your screen) is not showing the time in your country or if your computer is in another timezone than the actual timezone based on the location of your computer, this error can also occur.

I have never really understood why this causes the failure of product activation, but just that it does!

If you have no idea what I’m talking about, continue reading as I will tell you how to lớn fix this issue later in the “Troubleshooting the error” section below.

How to Get Rid of the “Product Activation Failed” Error?

Fortunately, there are few things that you can vị in order to get rid of the “Product Activation Failed” error in PowerPoint (and in Microsoft Office).

Let’s look at some of the steps that you can take –

1. Use the Correct Microsoft Office Account

Some of the latest versions of Microsoft Office applications require you khổng lồ log in to your tài khoản instead of providing a product key.

So, if you are using the latest versions of Microsoft Office such as Office 365, Office 2013 Office 2016, Office 2019, or the like, then it is possible that you have logged in khổng lồ an incorrect Microsoft account.

This can happen if you have two Microsoft accounts or if you have created a new trương mục during the installation process of Microsoft Office on your computer by mistake.

So, even though you may have paid for the license, you’re probably just not logged in using that account; therefore giving an activation failed error.

It is easy to fix this problem all you have to do to open in your browser and sign in using the tài khoản that is associated with your Microsoft Office subscription!

You can also sign in from your PowerPoint application on your computer. To vì chưng that, simply click on the “File” tab. Then, click on “Account“, and click on “Sign in” if you are not signed in already.

You can also just as easily switch accounts. From this section, click on your image and name, then click on the “Sign in with another account” option. From the window that opens up, simply enter your login credentials associated with your paid license for Microsoft Office to lớn sign in to lớn your account.

Check out the links for assistance in case you don’t remember the username or password for the account associated with the paid license of Microsoft Office.

If someone has shared an Office trương mục with you or if Microsoft Office came pre-installed on your computer, kiểm tra out this link for further support and assistance.

2. Renew Your PowerPoint Subscription

You will usually see a red or yellow banner in your PowerPoint application that gives “Subscription Expired” notice. If this subscription expired notice is not taken care of, you will usually see the hàng hóa activation error on the top.

If the license of your PowerPoint application (or rather Microsoft Office) has expired, then the best way to get rid of this error is to lớn re-activate your PowerPoint license.

In fact, if you are using an older version of PowerPoint, licenses given were for lifetime use, & usually, they wouldn’t expire.

However, from Office 2013, you also have an option to lớn log in và use Microsoft Office for a limited time period such as for one year or even on a monthly basis.

There are basically two ways lớn renew your Microsoft Office subscription. The easiest way is lớn renew your subscription online.

Method 1 – Renew Microsoft Office Subscription Online

Here’s what you need to do to renew your Microsoft Office subscription online –

Choose your subscription plan. You can either pay on a monthly basis or a yearly basis.Click on “Proceed“, reviews your subscription, và click on “Checkout“.In the final step, you will be asked to pay. Choose a payment method & click on “Renew Subscription“.

Once the payment is done, your subscription is immediately activated và extended for the period of time that you have chosen.

You can click on the “My Account” option and then click on the “Manage Subscription” option to lớn validate the extension of the subscription.

You may want to showroom a payment method khổng lồ your Microsoft Office trương mục in order khổng lồ avoid getting the subscription expired error.

Method 2 – Renew Using a hàng hóa Key

You can also renew using a hàng hóa key by purchasing the Microsoft Office either in a physical store or using the Microsoft Office 1 Year Subscription on Amazon. You can sometimes get a discounted deal using this method.

Here’s what you need to do to renew using this method –

Scratch the silver foil on the license key lớn reveal the key.Enter the 25 character sản phẩm keyGo through the following steps khổng lồ run through the renewal process.

Your hàng hóa will be activated immediately. After that, simply quit all the Office applications xuất hiện on your computer, and reopen PowerPoint to lớn verify that the error is gone.

If you are facing any issues, kiểm tra out this link for further troubleshooting and support.

3. Get a hàng hóa Key for Microsoft Office

As mentioned before, you might be getting an error if you simply haven’t activated Microsoft Office in the first place. To vì that, you will have to enter the sản phẩm key and activate the software.

To activate the product, you can use any of the following two methods –

Method-1: Using the “File” tab

To re-activate your PowerPoint using the “File” tab, follow the simple steps explained below.

Step-1: Click on the “Activate Product” option

The first step of the process is lớn go to lớn the “File” tab, which is located in the ribbon of PowerPoint.

After you click on the “File” tab you will be taken to lớn a new page in PowerPoint. From the new page, click on the “Activate Product” button which is located in the “Account” option. But this only applies if you’re using Office 365.

However, if you’re using Microsoft PowerPoint 2003, the “Activate Product” button will be found in the “Help” menu, and in a PowerPoint 2010 software, it is located in the “Help” option in the “File” tab.

Step-2: Enter the product Activation key

After you click on the “Activate Account” button, a pop-up window will show up on your screen. Simply enter the 25-character hàng hóa activation code in the empty boxes và then hit the “Next” button

Step-3: Click the “Accept” button.

After you have entered the product activation key, click on the “Accept” button to lớn agree with the terms of the software and proceed to lớn the next step of the process.

Step-4: Click on the “I Want to lớn Activate the Software over the Internet.” option

In this step, all you have to bởi is khổng lồ select the “I Want to lớn Activate the Software over the Internet” option lớn activate your PowerPoint software using the internet. After that click on the “Next” button.

Step-5: Select your preferred option in the “Register with Microsoft” box.

In this final step, all you have to vày is khổng lồ select your preferred option in the “Register with Microsoft” box. Then hit the “Next” button và wait for the Activation wizard khổng lồ finish the process automatically. After that, your hàng hóa will be activated.

Method-2: Using the telephone

To activate your PowerPoint by using a telephone, follow steps 1 through 3 as described in the previous section of this article & then follow the steps given below.

Step-1: Select the “I Want to lớn Activate the Software by Telephone.” Option

After you have followed the 3 steps explained in the previous section of this article, select the “I Want to lớn Activate the Software by Telephone” option và then hit the “Next” button.

Step-2: Select your location in the drop-down menu

In this step, click on the “Location” option và choose your location from the drop-down menu. This will provide you with a phone number from your area.

Step-3: Call & talk to a customer service representative

After you receive the phone number, hotline the number, và talk to a customer service representative. After confirming your subscription, the representative will provide you with the 25-character product activation key.

Step-4: Type in the code in the “Confirmation ID” box

After the representative gives you the code, simply enter it in the “Confirmation ID” box. After that hit the “Next” button & then the Activation Wizard will finish the process for you.

This way, you can activate your PowerPoint using a telephone.

If you don’t have a sản phẩm key, follow the steps mentioned in Method 2 of the previous section khổng lồ get a product key. Then, follow the steps mentioned above lớn complete the process.

4. Troubleshoot the Error

If you’ve gone through the above steps, and perhaps also followed the steps but the hàng hóa still doesn’t activate, then it is time to troubleshoot the error further.

Perhaps the problem lies not with the license itself or your Microsoft Account, but the problem may exist on your computer!

Continue reading the next section khổng lồ know how khổng lồ troubleshoot the product activation failed error in PowerPoint!

Troubleshooting the “PowerPoint Activation Failed” Error?

In the previous section, I touched upon some of the most common reasons why you may be getting the error in your Microsoft Office. There may be more reasons, but these are some of the most common ones!

So, now that we have understood some of the reasons, let’s look at how we can troubleshoot this problem so that we can fix this error!

1. Fix the Date, Time, and Timezone Settings of Your Computer

Let’s start with the simplest và the most effective thing first.

As mentioned earlier in the article, if your date, time, or timezone settings have changed for some reason, it can affect the activation of your Microsoft Office product.

Here’s how to make sure that you are using the correct timezone settings –

Quit All Office Applications that are Open – First, make sure that you have quit all the Microsoft Office applications.Open the Date and Time Settings – click on the clock on the bottom right corner of your computer screen. Click (or right-click) on the “Date” or “Time“, & from the options that pop-up, click on the “Date và Time Settings” option.If you are using Windows 8.1 or older, click on the “Change Date & Time Settings” option.Correct the Date & Time, và Timezone – If the date và time is incorrect, simply click on the “Set Time Automatically” và “Set Timezone Automatically” options. This will fix the issue of incorrect date, time or timezone on your computer. If you can’t see this option, simply type in the current date & time manually, và choose the local time zone of your location in the “Time Zone” section.Restart – The last thing that you need to bởi is restart your computer, and then reopen PowerPoint. If prompted, sign-in lớn the application or go through the activation process once again.

2. Run Office as an Administrator

If you are unable to activate your PowerPoint application or Microsoft Office, you can try to lớn run the Microsoft Office application as an administrator.

You might wonder how this will help. Well, sometimes, there are permissions required on an operating system level to activate Microsoft Office. And, while usually, Microsoft Office is good at prompting for passwords and permissions, it can sometimes run into permission issues.

Running the application as an administrator allows you khổng lồ fix any permission issues that may be encountered during the activation process.

Here’s how lớn run a Microsoft Office application as an administrator –

Quit All Microsoft Office Applications – Close all the existing open Microsoft Office applications on your computer. This includes Word, Excel or even Outlook apart from PowerPoint.Click on the “Start” button – click on the “Windows” icon or the “Start” button in the bottom-left corner of your computer screen.Search for PowerPoint – Now, simply type in “PowerPoint” in the search section. You can actually tìm kiếm for any application such as Word or Excel.Run the Application as Administrator – When you see the logo of the application, simply right-click on it and select the “Run as Administrator” option. Another window may open up asking you khổng lồ confirm. Simply click “Yes” khổng lồ allow Microsoft Office to run as an administrator.Run the Activation Wizard – Now that you are running the application as an adminstrator, it will typically remove the error. But, even if it doesn’t you may want lớn run the activation wizard once again khổng lồ get rid of the activation failed error.

3. Update Your Microsoft Office

The next thing that you want to vì chưng is try updating your Microsoft Office application.

I’ve covered the topic of how lớn update Microsoft PowerPoint in another article. Make sure you click on the link and kiểm tra out the step-by-step guide if you are unsure how lớn update your Microsoft Office.

While you are at it, also check out how to enable auto-update in PowerPoint. This will ensure that your Microsoft PowerPoint is always up-to-date và you eliminate this one reason from the activation failed issue.

4. Repair Office Files

This method for troubleshooting the “product activation failed” error is great especially when you have been hit with a virus.

But, even otherwise, this can sometimes help fix the issue if the reason for the failure of activation is corrupt Microsoft Office program files.

Here’s how to lớn repair Microsoft Office –

Quit All Microsoft Office Applications – make sure that you close all the currently running Microsoft Office applications.Open the Control Panel – next, open the control panel on your computer. To vị this, simply click on the “Start” button or the “Windows” button on the bottom left corner of your computer screen, & type in “Control Panel” in the search box.Open the “Program & Features” option – from the control panel, click on the “Program và Features” option.Search for “Office” files – in the window that opens up, click on the search box in the đứng top right corner of the window, & type in “office“.

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Right-click & Select “Change” – you will see the office application tệp tin when you tìm kiếm as mentioned in the previous step. Then, simply right-click on the file, & from the options, click on “Change” (or repair as the case may be).